Welcome to Griffen Edusmart, an educational mobile application powered by Griffen Pvt Ltd (“we,” “our,” “us”).
Griffen Edusmart is designed for students from Class 1 to Class 12 and provides educational resources such as practice sessions, important questions, filtered study materials, downloadable PDFs, previous year questions, and AI-based learning support.
We are committed to protecting your privacy and ensuring a safe learning experience. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Griffen Edusmart mobile application and related services.
By using the app, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use Griffen Edusmart:
a) Personal Information
When you create an account, sign up, log in, or contact us, we may collect:
Full name
Email address
Phone number (if required)
Username or account information
Login details (stored securely where applicable)
b) Student and Learning Activity Information
We may collect information related to how the app is used, such as:
Classes or subjects accessed
Practice session activity
Learning progress
Downloaded educational materials
AI teacher interaction history
Study preferences and app usage behavior
c) Technical Information
We may automatically collect technical and device-related data such as:
Device type
Operating system
App version
Browser/WebView information
IP address
Crash logs and performance data
General usage analytics
d) Payment and Subscription Information
The app is free to install, but some features and educational services may require a paid subscription.
We may collect limited subscription-related information such as:
Selected subscription plan
Payment status
Transaction reference (where applicable)
Note: We do not directly store full debit/credit card details or other highly sensitive payment credentials unless handled through authorized payment providers.
2. How We Use Your Information
We use the information we collect to:
Create and manage user accounts
Provide access to educational content and student features
Deliver AI-based educational support
Improve learning recommendations and filtered study materials
Provide downloadable PDFs, important questions, and practice sessions
Manage subscriptions and service access
Communicate important updates, offers, or service-related notices
Improve app performance, security, and user experience
Prevent misuse, fraud, or unauthorized access
3. Subscription Plans and Pricing
Griffen Edusmart is free to install.
However, access to certain premium educational services may require a paid subscription.
At present, our service plans may include:
₹299/month for standard educational access
₹699/month for advanced educational access and premium services
Please note:
Subscription plans, pricing, offers, discounts, and features may be changed, updated, increased, reduced, or modified at any time based on business requirements, service improvements, promotions, or market conditions.
We may also add, remove, or modify app features, tools, content, or service offerings in the future.
We will try to inform users of major changes whenever reasonably possible.
4. AI-Based Learning Features
Griffen Edusmart may provide AI-powered educational assistance to help students learn better, understand concepts, and interact with study content.
Please note:
AI-generated responses are intended for educational assistance only
Students and parents should use judgment while relying on AI-generated suggestions
AI responses may not always be 100% accurate, complete, or suitable for every academic situation
We continuously work to improve the quality of AI-based learning features.
5. Educational Content and Downloads
The app may provide:
Practice sessions
Important filtered questions
Previous year / back questions
Downloadable PDFs
Study materials
Educational tools and resources
This content is intended for learning and educational purposes only.
Users should not misuse, redistribute, or reproduce app content without permission where applicable.
6. Children’s Privacy
Griffen Edusmart is intended for students and educational use, including minors.
We encourage parents, guardians, and schools to supervise children’s use of the app where appropriate.
We do not knowingly collect more personal data from children than reasonably necessary for providing the educational services of the app.
If a parent or guardian believes that a child has provided personal information improperly, they may contact us to review or request removal of such information, subject to applicable legal and operational limitations.
7. How We Share Information
We do not sell personal information to third parties.
We may share limited information only when necessary:
With trusted service providers or technical partners who help operate the app
For payment processing, analytics, security, hosting, or app maintenance
When required by law, legal process, or government request
To protect our legal rights, users, platform integrity, or safety
Any such sharing is limited to the extent reasonably necessary.
8. Data Security
We take reasonable technical and organizational measures to protect your information from:
Unauthorized access
Misuse
Alteration
Disclosure
Loss
However, no system can be guaranteed as 100% secure, and users should also take care to keep their login credentials safe.
9. User Accounts and Access
Users are responsible for:
Maintaining the confidentiality of their login credentials
Using the app responsibly
Ensuring that account information is accurate
We reserve the right to suspend, restrict, or terminate access to accounts that violate our terms, misuse the app, or engage in harmful or fraudulent activity.
10. Changes to Features and Services
We may, at any time and without prior notice:
Add new features
Remove or discontinue existing features
Modify educational tools or content
Update AI tools or study systems
Change subscription plans or service structures
We do this to improve the app, maintain service quality, or adapt to business and market requirements.
11. Data Retention
We may retain user information for as long as necessary to:
Provide services
Maintain accounts
Resolve disputes
Enforce policies
Comply with legal obligations
If you wish to request deletion of your account or personal information, you may contact us, and we will review such requests in accordance with applicable law and operational feasibility.
12. Third-Party Services
The app may use or link to third-party services, tools, or platforms such as:
Payment gateways
Hosting providers
Analytics tools
AI systems
External educational resources
These third-party services may have their own privacy practices, and we encourage users to review them where applicable.
13. Your Rights and Choices
Depending on applicable laws and platform practices, users may request to:
Access their personal data
Correct account information
Request account deletion
Contact us regarding privacy concerns
To make such requests, please contact us using the details below.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the Griffen Edusmart app, please contact us:
Griffen Edusmart
Powered by Griffen Pvt Ltd
📧 Email: griffenedusmart@gmail.com
📞 Phone: +91 9142017157
15. Policy Updates
We may update this Privacy Policy from time to time to reflect:
Changes in app features
Legal or regulatory requirements
Service updates
Business or operational changes
Any updated version will be effective once published in the app or on the related website/platform.
Your continued use of Griffen Edusmart after updates means you accept the revised Privacy Policy.